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FAQs
Our DIY craft kits come with everything you need, from detailed instruction guides, cutting tools, craft paper, solid plywood, and lights. However, due to shipping restrictions, we are unable to provide glue. However, we recommend that you purchase silicone glue for your craft projects at a bookstore or art store!
Thank you for your choice and support. Your order will be shipped within 48 hours, air freight to most countries is expected to take 7-15 business days.
Returns
We offer a 30-day return policy (30 days from receipt of your order) and only accept unused, undamaged merchandise.
Don't worry if parts are lost or damaged, we offer free replacement parts service.
All our models are carefully selected, designed and tested many times. The quality is no problem. Considering the difference in hands-on ability of each person, it is inevitable that some problems will occur. Here we share some tips for model assembly
Due to the natural properties of wood, wooden parts are fragile and you need to use proper force to put them together
All wooden model drive parts or modules. Always use sandpaper to sand and wax block to lubricate. Make sure that the drive parts will work properly. This is the key to successfully completing your wooden model.
Stay patient, follow the instruction steps, pay attention to the front and back of the parts and orientation and you're done.
Good luck completing your model!
Thank you again for choosing our models and for your support!